MY WAIHEKE HIRE - FREQUENTLY ASKED QUESTIONS

HOW to PLACE AN ORDER?

Start with our easy to use quote cart over on the hire page. Simply look through the portfolio and add in the items you are interested in. Don't forget to add in your date, and the quantities you want. We can then check availability and send back an itemised quote. If you already know what you want you can also simply email the hire team here: hire{@}mywaiheke.co.nz


DO YOU DELIVER?

Yes, we deliver to all locations on Waiheke Island. Our set delivery charges apply for locations between Matiatia to Onetangi, and are priced separately. Anything further afar will need to be quoted. Bookings may also be subject to a site visit. We don't offer a pick-up /drop off option for clients, as it get's a little tricky to coordinate during the busy months and we like to avoid any in-transit damages, ensuring everything arrives to you safely. At this stage we service Waiheke Island only, and don’t deliver off-Island.


is there a MINIMUM spend?

We have a minimum hire spend of $300 + GST and delivery. There is a 50% deposit to secure your booking with the balance due within 7 days prior to your event. Bookings placed within the 30-day period are due the full invoiced amount.


IS THERE A PRICE LIST?

We like to tailor each quote, and help you find the right elements for your special occasion. We are adding new hire regularly, so in order to keep things current we use the quote cart system. If something is not available then we can also make recommendations for you. We are more than happy to provide an itemised quote of all the items you are interested in.